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Business
Business owners: use GPS vehicle tracking systems to improve customer service and bring your business into the Information Age.The Information Age allows us to read breaking news, review up-to-the-minute stock-market information and check on the status of our bank account—all on demand. We take for granted the ability to find what we want to know when we want to know it.
The concept of a constant flow of information through precise, up-to-the-minute notification is accepted by a majority of society. Having our email forwarded to our cell phones is another example of how ‘connected’ we are today.So, why do we ask our customers to put up with delivery estimates of ‘sometime between 9 a.m. and noon?’ Do we put our customers on hold while we call our service technician to find out when they’ll be at the customer’s site?Are you providing your customers with outstanding service? Are you taking advantage of every tool available? Or is your competition?
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